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Warranty Policy


childe ouroboros
Childe eyewear offers a lifetime warranty for all defective eyewear products.

We do not cover normal wear and tear including scratched lenses or damage from abuse or mishandling.

We offer one free replacement pair up to 12 months from date of purchase for each pair of CHILDE sunglasses.  All lens colours may not be available, see Sunglass Fix for full lens range available or contact CHILDE for special requests.

Outside of the warranty term your lens replacements can be purchased at Sunglass Fix for a very reasonable cost. CHILDE for Life replacement lens offer enables you to enjoy your CHILDE Eyewear for the longest time providing sustainable eyewear for the future of your environment.

Warranty claims must be submitted to customerservice@childe.co with a proof of purchase and details of the claim including a photo of the issue.

Childe reserves the right to authorise and approve all warranty claims.

Childe will issue you an RA number and return details instructions for your warranty claim.

Your personal details including phone number and email with the RA number must be displayed clearly on the return box.

We will replace or refund your Childe as soon as possible.

Click here for our E-com returns policy

Love,

THE CHILDE

@childe_co

 

 

we are childe

WE ARE CHILDE