FREE SHIPPING with ORDERS over $150 | 21 DAY RETURNS | Try before you Buy

Search
0 Cart

BY COLLECTION

FUTURE IS NATURE

ABOUT

HIDEAWAY AT THE JELLYFISH

THE CORDUROY

LAZY DAYS

ALL CAMPAIGNS

SHIPPING

We offer free worldwide shipping on all orders placed on full priced items. 

Orders will be sent within 1 business day via Express Post (Australia) or DHL Express (New Zealand, USA + rest of world)
You will receive tracking details via email.

We do not ship to Mexico or Brazil as DHL or UPS can not guarantee parcels will arrive

Transit times vary and can be estimated once your item has been dispatched. 

Please allow up to 2 days processing during sale and peak periods. 

Please note that orders shipped outside of Australia may incur additional import taxes and duties relevant to your home country.

Childe is not responsible for these so please be aware of possible charges that you may incur from your home country customs officials. 

RETURNS

We hope you love your CHILDE but if somethings not right you may return your eyewear within 14 days for a refund.

Proof of purchase with an explanation or photo of the issue must be submitted to customer service childe@childe.co or jon@childe.co for an RA (return authority) number

Please note CHILDE reserves the right to authorise and approve all warranty claims. 

To return your CHILDE -  

Firstly please advise us of the issue or your return to our customer service childe@childe.co or jon@childe.co for an Return Authority RA number 

Childe will issue you an RA number for your return or warranty claim and also advise where to ship your return to our Sydney or Byron Bay locations

 Return shipping costs are covered by you, the sender.

 The CHILDE Eyewear and original packaging must be in 100% condition for a full refund.

 Please return the product with your full contact details displayed including name, address, phone number and the RA number

We will refund or replace your CHILDE as soon as possible.


TRY WITH MIRRA

When your order is delivered, you will have 4 days to try on your items. You will be sent a link to your Customer Portal to complete the order.

You will only be charged for the items you decide to keep. If you need to return anything, we will provide you with a return label for you take to the post office within three days.

If all items from the order are returned, a $10 Try Service fee will be applicable. Available in Australia only.

 Enjoy your CHILDE

Have a great day today

Love CHILDE

 

Search

TRY BEFORE YOU BUY
Try up to 3 items
Home try-on
 
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Secure Payment
We'll capture your card details, but we won't charge you until you decide which items you want to keep.
3
Try at Home
You have 4 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our Terms and Conditions
TRY WITH MIRRA
TRY BEFORE YOU BUY
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Secure Payment
We'll capture your card details, but we won't charge you until you decide which items you want to keep.
3
Try at Home
You have 4 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our Terms and Conditions
TRY WITH MIRRA
You're ready to select your exchange items
Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
left to place order
Please note: Processing your exchange may take up to one minute after placing your order.